Question 1

Do customers know they are speaking to an AI?

Accepted Answer

In text chats, it is presented transparently. In voice calls, the ultra-low 1.8s latency and natural tone are so fluid that customers have a comfortable conversation, valuing the speed above all else.

Question 2

How does it integrate with my CRM or current tools?

Accepted Answer

We integrate via native APIs or automation platforms with any CRM (HubSpot, Salesforce, Pipedrive) and calendars (Calendly, Google Calendar) to log leads and schedule meetings automatically.

Question 3

Is it difficult to train the AI to prevent errors?

Accepted Answer

No. We handle all the training. We configure strict rules and guardrails to ensure the AI never invents information or deviates from your business guidelines.

Question 4

Which chat and voice channels can you automate?

Accepted Answer

We automate direct inbound and outbound phone calls, WhatsApp Business API, Instagram Direct Messages, Facebook Messenger, and custom web chat.